Privacy Policy | Niellégal

Who We Are

Niellégal is operated by NiellarHill Trading and Logistics Ltd., a company duly incorporated under the laws of the Republic of Ghana.

Niellégal is a legal technology platform that provides access to legal templates, legal resources, digital documents, and related services for individuals and businesses.

For purposes of applicable data protection laws, including the Data Protection Act, 2012 (Act 843) of Ghana, NiellarHill Trading and Logistics Ltd. is the data controller responsible for your personal data.

Information We Collect

We may collect and process the following categories of information:

Information You Provide

Information you voluntarily provide may include:

Full name
Email address
Telephone number
Residential or business address
Date of birth
Account login credentials
Billing and transaction information
Information entered into forms
Communications, enquiries, feedback, or customer support requests; and

Any other information you choose to submit through the Platform.

Information Collected Automatically

When you use the Platform, we may automatically collect certain technical and usage information, including:

IP address
Browser type and version
Device type and operating system
Access dates and times
Pages visited and usage activity
Referral URLs; and

Cookies and similar tracking technologies.

Information from Third Parties

We may receive information from:

Payment processors and financial service providers
Identity verification or compliance providers
Analytics and advertising partners
Publicly available sources; and

Regulatory or governmental authorities where permitted by law.

How We Use Your Information

We may use your information for the following purposes:

Creating and managing user accounts
Providing access to templates, services, and platform features
Processing payments and transactions
Delivering purchased products or subscriptions
Communicating with users regarding accounts, updates, or support
Sending service notifications and administrative communications
Providing marketing or promotional communications where permitted by law
Improving platform functionality, performance, and user experience
Conducting analytics and usage monitoring
Preventing fraud, abuse, unauthorised access, or unlawful activity
Enforcing our Terms of Service and other policies; and

Complying with legal, regulatory, or compliance obligations.

Legal Basis For Processing

We process personal data only where we have a lawful basis to do so, including:

Your consent
Performance of a contract with you
Compliance with legal obligations
Protection of legitimate business interests; and

Protection against fraud, misuse, or security threats.

How We Share Your Information

We may disclose your information to:

Service providers and contractors assisting with hosting, payment processing, analytics, customer support, security, or technical operations
Regulatory authorities, law enforcement agencies, courts, or governmental bodies where required by law
Professional advisers, auditors, insurers, or legal representatives
Affiliates, subsidiaries, or trusted business partners supporting our operations; and

Third parties involved in a merger, acquisition, restructuring, financing, or sale of assets.

We do not sell personal information to third parties.

International Data Transfers

Because Niellégal operates internationally, your personal data may be transferred to or processed in jurisdictions outside your country of residence.

Where required, we implement reasonable safeguards to ensure that transferred data receives an adequate level of protection.

Data Security

We implement reasonable technical, administrative, and organisational security measures designed to protect personal data from unauthorised access, disclosure, alteration, misuse, or destruction.

Such measures may include:

Encryption technologies
Secure servers and infrastructure
Access controls and authentication procedures
Internal security monitoring; and

Periodic system reviews and audits.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only for as long as reasonably necessary to:

Provide services
Fulfil contractual obligations
Comply with legal or regulatory requirements
Resolve disputes; or

Enforce our agreements and policies.

When personal data is no longer required, we may securely delete, anonymise, or archive it in accordance with applicable law.

Your Rights

Subject to applicable law, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Request portability of your data; and

Lodge a complaint with a competent data protection authority.

Requests may be submitted using the contact details provided on the website.

Marketing Communications

Where permitted by law, we may send promotional or marketing communications regarding our services, updates, or offers.

You may opt out of marketing communications at any time by using the unsubscribe option in the communication or contacting us directly.

Cookies And Tracking Technologies

Niellégal may use cookies, analytics tools, and similar technologies to improve functionality, analyse usage patterns, personalise content, and enhance user experience.

Additional information regarding our use of cookies may be provided in a separate Cookie Policy.

Children’s Privacy

The Platform is not intended for individuals under the age of eighteen (18).

We do not knowingly collect personal data from minors.

If we become aware that personal data has been collected from a child without appropriate consent, we may delete such information.

Third-Party Links

The Platform may contain links to third-party websites or services.

Niellégal is not responsible for the privacy practices, policies, or content of third-party platforms.

Users are encouraged to review the privacy policies of any external websites they visit.

Changes To This Privacy Policy

Niellégal may update or revise this Privacy Policy from time to time.

Updated versions become effective upon publication on the Platform unless otherwise stated.

Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, you may contact us using the contact details provided on the Platform.